The Key Features At A Glance:

  • A next-generation social media analytics platform gathers real-time actionable intelligence
  • Unbiased consumer perceptions, sentiments and opinions on your company, brands and products, across blogs, forums, discussion boards and news sites
  • A single dashboard to manage social reputation management, target audience engagement, competitive social media benchmarking and business development
  • Monitoring of the impact of social media engagements on your organization over days, weeks, months or even years
  • A competitive analysis of the social cloud to identify opportunities and risks

The Right-pitch Finder

Social media can be a double edged sword and must be handled with care. That makes it imperative for users in your organization to fully understand the impacts of decisions they make with respect to it.

QL Social is your next-generation Social Media Analytics Platform that makes it possible for to get real-time actionable intelligence on both positive and negative social media sentiments, chatter and buzz.

The platform rolls into one the key functions including social reputation management, target audience engagement, competitive social media benchmarking and business development.

Long-tail Intelligence

QL Social is architected with the premise that once a social media event takes place, it is increasingly impacted by conversations that transcend multiple platforms.

It helps you view and monitor how social media engagements are influencing or impacting your organization and lets you observe the trends over days, weeks, months and even years, vis-à-vis the competition. The intelligence gathered lets you create more direct engagements with your audience and achieve rapid improvements.

QL Social helps you monitor real-time unbiased consumer perceptions, sentiments and opinions on your company, brands and products, across blogs, forums, discussion boards and news sites, in line with your business development strategies.

When a post or comment in the social cloud requires action, you engage directly from the QL Dashboard to strike while the opportunity is hot. Or, engage offline and use the QL Dashboard to provide strategic insights helping you adjust your engagement strategy and calculate ROI.

The Big-picture Maker

If connecting the dots is one key step towards sound decision making, QL Social actually makes you spot those dots and presents you with the tools to connect those dots.

Understanding your competitors engagement efficacies on social media is just as important as understanding your business. A competitive analysis of the social cloud helps you identify opportunities and risks.

So no matter which industry, geography or domain you come from, the social media streams offer vital pieces of information with respect to your organization. QL Social can pick up those insights and present those to you in meaningful ways for decision making, to serve you as next-generation social reputation management engine at work.